When an order is placed and paid, you will receive an order confirmation to your email. Your order will be sent to the address given when placing the order. Orders are processed and sent out within 2 business days, ie. Monday through Friday. Orders within Sweden are sent with DHL to the closest DHL Service Point.
Delivery times may vary and depend on destination, but normally within 2 - 4 business days.
Unless otherwise stated, below shipping fees apply:
Orders totaling 0 - €99: €8,99 with Fedex
Orders totaling €100+: Free shipping
If you for any reason would like to return or exchange a purchased item, please contact us through e-mail or telephone within 14 days from delivery.
For a full refund (excluding shipping charges), items must be in their original condition, un-used, with all labels and tags attached. Shipping charges are non-refundable.
In case of returns all shipping costs are paid by the customer, unless the item has been damaged before or during delivery, or there there has been some other mistake by our account.
We cannot take responsibility for items returned to us without us being notified first and/or items that are returned with a shipping alternative where you can not trace the package.
It is also possible to return web orders directly by bringing them to our Stockholm store.
If your package is damaged when being delivered, you need to report this to the courier on sight.
Return address must be stated exactly as below:
Flight of Imaginations AB
118 51 Stockholm
Also supply our phone number for delivery notice: +46 (0) 8 5333 2448
Let us know when it's posted, along with tracking number.
An order is placed by adding an item to the cart and then proceeding with the checkout process. Once the checkout process is complete, the browser will redirect the customer to a secure page for payment.
All payments are handled over secure connections with our PSP. No credit card information is passing or handled on our servers, but only our Payment Service Provider, Stripe or PayPal.
We reserve the right to change prices at any time without further notice. The prices shown are the current prices. Prices include 25% VAT if you have the region set to "EU" as in European Union. If region is set to "Outside EU", prices are without VAT.
If you are ordering from outside the EU, your order may be subject to VAT, Value added tax, and/or other taxes and fees. Uniforms for the Dedicated can not in any way control this or be held responsible or accountable for additional costs like this.
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